Refunds & cancellation

Effective 14 October 2026

Cancel anytime

You can cancel Snack Pro before your next renewal. Cancellation stops future charges and your paid features remain available through the end of the current billing period.

Refund requests

If a payment was duplicated, unauthorised, charged after a timely cancellation, or the service was materially unavailable, contact us within 30 days. We will review the circumstances and issue any refund required by law. Change-of-mind refunds are not generally offered for a billing period that has already begun, unless consumer law requires otherwise.

How refunds are returned

Approved refunds are returned to the original payment method through Revolut. Bank processing time can vary after a refund is issued.

Australian Consumer Law

Nothing in this policy excludes or limits guarantees, remedies or other rights that cannot lawfully be excluded under the Australian Consumer Law.